DELIVERY INFORMATION AND FAQ
About Our Delivery Service
Our Delivery Charges
Free Delivery
How To Select Free Delivery
Priority Despatch
How To Select Priority Despatch
Why Choose Priority Despatch?
Is Your Item In Stock?
We send all orders via Royal Mail, and may use at our discretion, second class, first class, standard parcel service, recorded delivery or special delivery as appropriate. For some larger orders we will sometimes use other shipping methods such as UKMail.
All delivery times quotes are estimates, and not guaranteed.
If you have any queries regarding shipping then please contact us sales@tripstuff.co.uk
Our delivery charges are standardised to make them as simple as possible to understand.
We now offer two levels of shipping service:
Free Delivery is available on all orders (within UK mainland).
Priority Dispatch is also available on all orders, and is available for a small surcharge
FREE DELIVERY is now available on all orders (within UK mainland). Delivery is usually by Royal Mail First Class Post (or suitable alternative), and is normally within 2-5 working days.
If you want to receive your order quickly, you should select Priority Dispatch.
How to Select Free Delivery
You do not need to! Most of our customers want Free Delivery therefore this is the default delivery option on USABest.co.uk
Priority Despatch means we despatch your order as soon as we can after we receive your order. You should take delivery of your items we have in stock within 1 working day.
If all the items in your order are in stock, and you order before 1pm on a working day, you will usually receive your Priority Dispatch order on the next working day.
Priority Dispatch costs only £5.95 per order regardless of weight, number of items or cost.
Whilst Priority Dispatch is not a guaranteed next day service, most orders will be delivered the next working day.
How to Select Priority Dispatch
Simply select Priority Dispatch at the checkout shipping page. The default delivery method is Free Delivery.
- Speed! Priority Despatch orders are sent as soon as possible.
- Priority Despatch orders are picked and packed before free delivery orders.
- If we do not have enough stock to fulfill all orders, stock is allocated to priority despatch orders first.
- Items we have in stock are sent out straight away with other items placed on back order for dispatch later.
- You get your order as quickly as possible without waiting for the other items to come into stock.
- You only pay once, even if we despatch your order in multiple consignments.
- You will receive your order quicker than if you select free delivery.
- Larger orders will automatically be upgraded to express (next day) delivery for Prioity Dispatch orders.
How do I know that USABest has my items in stock?
- We keep 98% of our inventory in stock so the chances are your item/s will be available for immediate dispatch.
- If an item is not in stock, we will inform you of this as soon as possible.
- For Free Delivery, if any part of your item is out of stock, we will despatch all your items together when they are all in stock. If we are still waiting for items after a week, we will despatch the ones we do have. The remainder of your order will be placed on back order and will be dispatched when stocks arrive.
- For priority dispatch, if any part of your order is out of stock, we will despatch all of the in-stock items straight away. Items we have in stock are sent out straight away with other items placed on back order for despatch later.
If you need to be sure that your items are in stock, please sales@usabest.co.uk and we will respond as soon as possible.